Transfers Important Information

Main Shuttles, fixed departures

Every day Traventuria operates regular Shuttles between Sofia Airport and Bansko Area.
The everyday Shuttles are with fixed departure times and will not wait for any passengers, delayed luggage or similar.
Everyday Shuttles are very similar to regular bus lines, but unlike them, with our everyday Shuttles, customers may add drop-off at hotels, may add child seats, may have bus tracking and many additional benefits of a smaller vehicle travelling.

Here are the everyday Shuttle Departure Transfers from Sofia Airport to Bansko:

Period Departure Sofia Terminal 1 Departure Sofia Terminal 2 Arrival Bansko
13.01.24-26.03.24 12:00 12:15 ~ 16:00 (Via Borovets)
28.12.23-16.04.24 13:30 13:45 ~ 17:05
16.12.23-16.04.24 15:00 15:15 ~ 18:15
16.12.23-16.04.24 16:45 16:30 ~ 19:45
13.01.24-26.03.24 22:30 22:45 ~ 02:10 (Via Borovets)


And here are the everyday Shuttle Departure Transfers from Bansko to Sofia Airport:

Period Departure Bansko Hotel Departure Bansko Traventuria Office (by the Gondola) Arrival Sofia Airport
13.01.24-26.03.24 ~ 01:00 01:15 ~ 04:00
28.12.23-16.04.24 05:45 06:00 ~ 10:00 (Via Borovets)
16.12.23-16.04.24 07:50 ~ 11:15
16.12.23-16.04.24 10:40 10:45 ~ 14:25
23.12.23-02.04.24 16:30 16:45 ~ 20:35

Semi-Private Transfers

Traventuria has also a service called Semi-Private transfer services. The Semi-Private transfer services (like the Shuttles services) have fixed departure times and (like a private transfer service) are a private taxi (van) for your group.
People that have chosen the Semi-Private transfer services benefit from flight monitoring. We will always wait for their luggage and wait at least 1 h and 30 min of flight delay. With the Semi-Private service, you will not have to worry about being picked-up at the airport, even if your flight is delayed.
If, however, your flight is delayed by more than аn hour and a half, we will put you on to the next available transfer. This may mean a longer wait than normal, a downgrade in transfer type, or in some cases a charge for waiting time.
In order to keep their travel costs down, people that have chosen the Semi-Private transfer services, have agreed that other passengers from earlier flights may join with their transfer, thus this type of transfer is called: Semi-Private.

All other departure times you see on our website (Different from 12:00, 13:30, 15:00, 16:45 and 22:30) are for the Semi-Private transfers. These times are the earliest departure times possible. Keep in mind that these times may be delayed (usually no more than an hour and half/1h30min) due to the other passengers from the Semi-Private service being late (as a result of their flight or luggage delays).
Since we are somewhat limited by the capabilities of our booking system to show this information during the booking process, in case those conditions are not OK with you, you can cancel your reservation free of charge (if during your reservation process) or board another shuttle service that departs in a more suitable time for you (*subject to availability).


Period Departure Sofia Terminal 2 Terminal 1 Arrival Bansko
Year around HH:MM* 30 minutes after HH:MM ~2h45min after departure
*Earliest departure possible

Private Transfers

Traventuria provides Private transfer services, as well.
As with the Semi-Private service, clients with Private transfer services are welcomed at the airport Arrivals hall, by our driver with a sign (may just be your name on a phone as well).
The Private transfer service departs right after the last person (with his/her luggage) from your reservation is present and does not wait for other transfers or passengers.
If your flight is late, we will wait for you for an hour and a half after your flight arrival scheduled time. If your flight/train is delayed for more than one and half hour, we will put you on to the next available transfer. This may mean a longer wait than normal, a downgrade in transfer type, or in some cases a charge for waiting time.

Important notes about Private and Semi-Private Transfer Services

Private and Semi-Private services are welcomed at the Airport by our driver with a sign (may be just your name on a phone) .
Our drivers are experts at handling airport transfers; they keep track of planes and are there to pick you up as soon as you pass through passport check and luggage retrieval. If there are any sudden problems with your passport or bags, please contact us right away; otherwise, the driver will depart after a reasonable amount of time.
Any alternative travel arrangements you may make that are not authorized by our Customer Service team will be non-refundable.
For transfers back to the airport, the driver will wait up to 10 minutes after the selected pick up time.

What happens if my flight is delayed (valid for Private and Semi-Private services only)?

We will make an effort to keep track of any airline delays that might affect arrival transfers, but it is ultimately your obligation to verify that the flight information you provided to us at the time of booking is accurate. While every attempt is made to keep an eye on these circumstances, we do ask that you let us know as soon as a new projected arrival time becomes available.

If your flight/train for your Private or Semi-Private service is delayed by less than one hour then your normal transfer terms for waiting times will apply.

If your flight/train is delayed by more than one hour we will put you on to the next available transfer. This may mean a longer wait than normal, a downgrade in transfer type, or in some cases a charge for waiting time.

We will not give you a refund for the money you paid for your original transfer or contribute to any additional travel expenses you incur if you decide you do not want to wait for a vehicle to become available for you and want to make your own alternative travel arrangements. On request, we will send you a written explanation of any additional charges that were incurred, which you could use to submit a claim to your travel insurance.

Flight delays are beyond our control and we appreciate your understanding should this affect your transfer. We will always do our best to minimize delays and reschedule transfers.